Systemic and Default Organizational Practices
We live with the legacy of "command and control" hierarchy for issues facing the organization. People are not used to telling the truth at work, and so they need to be protected. Independent judgment conflicts with what the “higher ups” might say, so people withhold ideas. With complex issues, this legacy handcuffs us. We need to take on practices and habits by designing experiences that release the experiential knowledge of all participants as equals.

